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ERP ATLASAPPNEURALFinanceP2Reference
Sales Returns & Refunds
Full nameGrocery Retail Sales Returns and Refunds Micro ERP
Requests, supporting evidence, approval decisions and settlement need one claim record.
Application configurations3
Extension mappings6
LifecycleReference
About this erp
Purpose and scope
Requests, supporting evidence, approval decisions and settlement need one claim record.
Connected workflows
- Original sale lookup
- return requests
- item condition review
- refund or exchange settlement
- Source
- ERP_Full_Hierarchy_Catalogue.html
- Family
- Returns, claims and adjustments
- Family ID
- claims
- Configuration scope
- Industry operations
- Standalone scope
- Own customers, original orders or policies, claim types, reviewers. Run original sale lookup, return requests, item condition review, refund or exchange settlement. Maintain record history and role permissions.
- Core records
- Customers, original orders or policies, claim types, reviewers
- ERP connections
- Orders, records, inventory, finance
- Primary workflow
- Original sale lookup → return requests → item condition review → refund or exchange settlement
- Readiness
- Source-defined reference configuration; runtime unverified.
AI brief
What it is, when to use it, how to start
Written by Claude from this ERP's record. Check the details before you rely on them.
Connected catalog
Explore the composition
Follow each relationship to its full catalog record.
3 linked records
Application
Sales Returns & Refunds: Claim Desk
Full nameGrocery Retail Claim Desk App
Register requests, link original records and collect required evidence.
ApplicationSales Returns & Refunds: Claimant
Full nameGrocery Retail Claimant App
Submit a claim or return request and view requested actions.
ApplicationSales Returns & Refunds: Claim Approver
Full nameGrocery Retail Claim Approver App
Review evidence, authorize an adjustment and confirm settlement.