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ERP ATLASAPPNEURALGrowthP2Reference
Patient Service & Complaints
Full nameHospital Patient Service and Complaint Management Micro ERP
Requests, assignments, job progress, consumed parts and service charges need one record.
Application configurations3
Extension mappings6
LifecycleReference
About this erp
Purpose and scope
Requests, assignments, job progress, consumed parts and service charges need one record.
Connected workflows
- Patient requests
- coordinator assignment
- response evidence
- accepted closure
- Source
- ERP_Full_Hierarchy_Catalogue.html
- Family
- Service tickets and job cards
- Family ID
- service
- Configuration scope
- Industry operations
- Standalone scope
- Own customers, assets, service types, technicians. Run patient requests, coordinator assignment, response evidence, accepted closure. Maintain record history and role permissions.
- Core records
- Customers, assets, service types, technicians
- ERP connections
- Scheduling, parts inventory, billing
- Primary workflow
- Patient requests → coordinator assignment → response evidence → accepted closure
- Readiness
- Source-defined reference configuration; runtime unverified.
AI brief
What it is, when to use it, how to start
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Connected catalog
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3 linked records
Application
Patient Service & Complaints: Service Desk
Full nameHospital Service Desk App
Register requests, estimate work and allocate a service owner.
ApplicationPatient Service & Complaints: Technician Job
Full nameHospital Technician Job App
View allocated jobs, record work and submit completion evidence.
ApplicationPatient Service & Complaints: Customer Service
Full nameHospital Customer Service App
Request service, approve estimates and review job status and bills.